A new year means new changes. In 2021 the most anticipated change for the Financial Services Industry (FSI) is in customer experience, according to findings from a recent Sitecore survey, ...
The novel coronavirus continues to disrupt all industries and the insurance sector is no exception. Despite the impacts of COVID-19, the insuretech movement remains relevant by enabling resilience and meeting ...
Processing an insurance claim appears, on the surface, to be an orderly, linear process. First a claim is investigated, then it’s evaluated, and lastly, it’s settled. Despite this apparently orderly ...
Although there’s been significant fear that the digital transformation would become the cause of employment losses and unemployment in the financial technology sector, thanks to contributions from artificial intelligence, that ...
Technologies including machine learning, artificial intelligence, and robotic process automation, are transforming how insurance companies operate. These technologies are providing insurers with a better understanding of risk, reduced costs, and ...
The insurance industry has been undergoing rapid change due to digital transformation. With these new technologies comes the ability for insurers to provide better, more accurate policies for their holders, ...
Digital transformation has been a main focus for the insurance industry, but many companies are struggling to create a complete digital strategy. A digital strategy should not only cover how ...
Data privacy has been on the minds of many this week and with good reason; how companies manage, use, and protect data is one of the most important issues of ...
There is no doubt fintech has disrupted the financial services industry and fundamentally changed the way people transact with retail banks today, so much so, that traditional banks are looking ...
