The way in which a life insurance policy has been underwritten has remained largely unchanged over the last half century. But according to industry experts, that’s about to change. The…
In today’s highly competitive financial services market it’s an uphill battle to keep clients satisfied and win new business. But there is one, somewhat secret, weapon that many organizations have…
It turns out that the insurance claims process has just as many pain points for insurers as it does for consumers, but thanks to digital innovation this won’t be true…
For banks, credit unions, and other financial services organizations delivering exceptional customer experience has always been an essential part of business success. Where tellers and managers could once foster customer…
Faced with a daily barrage of messages, ads, and advice about new technologies that can take business to new heights, it’s no wonder that some organizations view these “shiny objects”…
Today’s world is largely digitally-driven – and it’s no different for insurance. Insurers are embracing innovative technologies such as cloud computing, artificial intelligence, and machine learning to offer customers a…
In a competitive market, insurers can struggle to stand out from the crowd. By embracing customer experience and the customer journey, insurers can engage potential and existing customers, separating themselves…
In the fight against money laundering, financial institutions enlist multiple tools including artificial intelligence, machine learning, and strategic partnerships. The price for failing to maintain AML efforts is severe, with…
Whenever a new technology enters a market it comes with both tales of hyperbolic virtue and the need for extreme caution. The introduction of AI and ML tools to fight…
Insurance companies are leveraging the power of emerging technologies to offer customers a better experience and price. Technologies like artificial intelligence and telematics are offering benefits to both insurer and…