Featured

Are Banking Virtual Assistants Safe?

In the past year, virtual assistants like the Amazon Alexa have become extremely popular. From ordering groceries to setting appointments and now even banking, virtual assistants can do it all.…

June 21, 2018

Customer Engagement Featured Payment Processing

EBADay 2018: The Future of Payments

written by Jackie Davis

EBADay, a yearly conference held by the Euro Banking Association and Finextra, offers financial institutions the opportunity to explore digital strategy and discover emerging technology amongst their peers from across…

June 20, 2018

Cybersecurity Featured

Digital Technology: Combating or Contributing to Financial Crimes?

written by Jackie Davis

In the global finance system, it’s estimated that over $2.4 trillion in circulation is money laundered from financial crimes. While financial institutions have regulations and watch lists to combat these…

June 14, 2018

Customer Engagement Featured

Chatbot Best Practices for Financial Institutions

written by Jackie Davis

Banks are investing in digital technology that not only eases the burdens of data management, but also improves customer experience. Take HSBC for example, a $131 million investment has been…

June 12, 2018

Customer Engagement Featured

Bank of America Adopts AI, Technology Officer Warns of Operating Issues

written by Jackie Davis

Artificial intelligence has the power to help financial institutions with compliance, marketability, and productiveness. AI can relieve human employees of tedious tasks and alleviate their workload, but some financial institutions…

June 7, 2018

Customer Engagement Featured

Traditional Banks Need to Embrace Digital Advances

written by Jackie Davis

Global Banking Outlook 2018, a study released by EY, suggests that global banks are prioritizing protection, control, growth, reshaping, and optimization this year. The survey consisted of 221 financial intuitions…

June 5, 2018

Customer Engagement Cybersecurity Featured

Financial Institutions Rely on Data For Compliance and Security

written by Jackie Davis

Data holds the key to many financial institutions reliability and safety. From compliance to cybersecurity, data backs the everyday processes of financial institutions, making it possibly their most valuable resource.…

May 31, 2018

Cybersecurity Featured

As Ransomware Attacks Proliferate Against Financial Services Organizations, What Can be Done?

written by Jackie Davis

It should come as no surprise that data breach attacks against financial institutions are at an all-time high according to the Verizon 2018 Data Breach Report. After all, cyber attackers…

May 29, 2018

Compliance Cybersecurity Featured

Over 90 Percent Of Financial Institution Watch List Alerts Are False Positives

written by Jackie Davis

It’s estimated that over 90 percent of financial institution watch list alerts are false positives. An environment of over screening and a lack of technology are just a few pain…

May 24, 2018

Cybersecurity Featured

As Financial Services Organizations Struggle with Cyberthreats, Mastercard Takes Charge

written by Jackie Davis

Financial institutions are a prime target for cyber threats. Last year alone, over $445 billion was lost due to cybercrimes. Banks and financial institutions are adopting technologies and policies to…

May 22, 2018