Although there’s been significant fear that the digital transformation would become the cause of employment losses and unemployment in the financial technology sector, thanks to contributions from artificial intelligence, that…
Digital transformation has been a main focus for the insurance industry, but many companies are struggling to create a complete digital strategy. A digital strategy should not only cover how…
The pandemic has changed how customers interact with organizations – and for the financial services and insurance industry (FSI) – this means an increase in digital consumption. According to a…
The digital era has brought many opportunities to the insurance industry, but also many challenges including the need to keep up with ever-changing customer expectations. Market trends show that in…
The digital age is upon us with almost everything available via an app with limited human interaction. Financial institutions are facing challenges improving customer experience and staying relevant in this…
Global Banking Outlook 2018, a study released by EY, suggests that global banks are prioritizing protection, control, growth, reshaping, and optimization this year. The survey consisted of 221 financial intuitions…
Over the past year, the FinServ and insurance organizations (FSI) had to shift their business strategies because of the COVID-19 pandemic. The recent Sitecore survey, AI & Digital Transformation: How…
A new year means new changes. In 2021 the most anticipated change for the Financial Services Industry (FSI) is in customer experience, according to findings from a recent Sitecore survey,…
The financial services industry is experiencing a time of transformation. As customers increasingly turn to digital platforms to handle everything from banking to insurance claims, organizations are finding that their…
Fintech Today curates the latest news and trends in the financial technology industry. Specifically, we’re looking at how insurers can be resilient in these turbulent times. From intensifying weather systems…
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